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MOCTuK

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  1. Hi, a bit even higher than by my contract 😂
  2. Hi Roman, I finally reached English speaking customer service representative. He by my request contacted layer 2 support engineer. Docsis 3.1 is confirmed for my link. Unfortunately it's Docsis 3.1 pure setup without a latency optimization. Because of that an average 10ms round trip latency is what can be achieved. To get a lower latency, Low Latency Docsis 3.1 (LLD) should be implemented. -- Maxim
  3. Hi Roman, Thank you for your recommendation. I will try to reach Magenta‘s network engineers by a phone. — Maxim
  4. Hi Roman, Most of the latency is introduced on a first hop (which includes Docsis segment): mpmost@iMax-MB-Pro16 ~ % traceroute -a -I www.google.com traceroute to www.google.com (142.251.36.196), 64 hops max, 72 byte packets 1 [AS0] 192.168.0.1 (192.168.0.1) 2.547 ms 1.269 ms 0.976 ms <<<<<<<<< My router ~ 1ms 2 [AS0] at-vie03c-rt01.as8412.net (217.25.120.4) 11.741 ms 12.193 ms 9.843 ms <<<<<<<<<<<< Magenta's first hop > 10ms 3 [AS8412] at-vie03c-rc01.as8412.net (217.25.122.252) 8.400 ms 14.932 ms 9.607 ms 4 [AS8412] at-vie03c-ri01.as8412.net (217.25.123.7) 8.796 ms 14.056 ms 8.522 ms 5 * * * 6 [AS15169] 172.253.78.209 (172.253.78.209) 15.033 ms 15.421 ms 15.762 ms 7 [AS15169] 142.251.68.119 (142.251.68.119) 13.729 ms 13.669 ms 13.535 ms 8 [AS15169] muc12s12-in-f4.1e100.net (142.251.36.196) 14.903 ms 13.777 ms 14.372 ms Speedtest is OK with down/up link speed.. But latency is measured as 8ms. I guess my router is connected to Magenta's in a building equipment not capable of Docsis 3.1 or the port is not properly configured. Thank you for your reply! --- Maxim
  5. Good afternoon! I have installed Home Box Fiber (Docsis 3.1) router in my apartment (Vienna, Austria). I subscribed to gigakraft gaming 300. I did a test and found that latency is too high. Magenta Home Box Fiber (Wired Macbook connected 1Gbit/s Ethernet) mpmost@iMax-MB-Pro16 ~ % traceroute wien.gv.at traceroute to wien.gv.at (217.149.229.10), 64 hops max, 52 byte packets 1 192.168.0.1 (192.168.0.1) 1.941 ms 0.890 ms 1.284 ms <<<<<<<<<<<<< Home Box Fiber 2 at-vie03c-rt01.as8412.net (217.25.120.4) 8.241 ms 8.293 ms 8.304 ms <<<<<<<<<<<<<<<< Magenta's AS 3 at-vie03c-rc01.as8412.net (217.25.122.252) 9.382 ms 9.837 ms 9.665 ms 4 217-25-123-47.static.upcbusiness.at (217.25.123.47) 9.973 ms 8.881 ms 10.028 ms 5 as6720-iec.vix.at (193.203.0.58) 9.032 ms 8.808 ms 9.208 ms <<<<<<<<<<< Vienna Internet eXchange (VIX) Free in building Internet (Wireless Macbook connected, 5Ghz, 802.11ax) mpmost@iMax-MB-Pro16 ~ % traceroute wien.gv.at traceroute to wien.gv.at (217.149.229.10), 64 hops max, 52 byte packets 1 192.168.49.254 (192.168.49.254) 3.057 ms 1.474 ms 1.394 ms 2 83-65-117-233.static.upcbusiness.at (83.65.117.233) 2.018 ms 2.213 ms 1.798 ms 3 213-229-52-177.static.upcbusiness.at (213.229.52.177) 3.044 ms 2.964 ms 2.619 ms 4 at-vie09c-rc01.as8412.net (217.25.122.163) 2.845 ms 3.404 ms 2.634 ms <<<<<<<<<<<<< Magenta's AS 5 at-vie09c-ri01.as8412.net (217.25.123.5) 3.009 ms 3.410 ms 2.796 ms 6 as6720-iec.vix.at (193.203.0.58) 2.501 ms 2.711 ms 2.563 ms <<<<<<<<<<< Vienna Internet eXchange (VIX) With a free in a building WiFi I have a latency near 3ms and with Home Box Fiber + gaming tariff I have a latency 9ms. Already next hop to my router introduces most of the latency. I guess that probably my router is connected not to Docsis 3.1 equipment in my building or a port is configured not properly. Any ideas? Thanks a lot in advance! -- Maxim