Contract Ended, Yet New Invoice from Magenta - What's Going On?

[chungtd]

hi all,

I need your help. I moved to another country so I submitted documents to terminate my on-going contract with Magenta. Afterwards, my number was no longer able to use.

Today, I received an email with a new invoice. 

Could you please help to check if something is wrong with it?

Thank you very much.

Best regards,

Chungtd 

Bearbeitet Dezember 19, 2022 von chungtd
Make it clearer

[Jonathan Dorian]

Please note this information:

 

Volle Grundgebühr trotz Kündigung des Vertrages?

 

Kind regards, JD. 🌻

[Karo]

Hello, you are here in the community. A forum by customers for customers. As there is no exchange of customer data here, we cannot comment on this. You can find all contact options on our website (https://www.magenta.at/hilfe-service/service?hotline=true#kontakt). Best regards, Karo