P9 lite update

[Png]

Hi

I own a Huawei p9 lite (see the attached image) but I haven't got the nougat update yet.Is there something wrong with my device? Should I do anything to get the update?

 

Bearbeitet Dezember 16, 2017 von Png

[Kathi]

Hello Png,

are you a customer of T-Mobile Austria? The network information on your display is confusing.

Best wishes,
Kathi

[Png]

1 minute ago, Kathi said:

Hello Png,

are you a customer of T-Mobile Austria? The network information on your display is confusing.

Best wishes,
Kathi

Hello Kathi

Thank you for your reply. The fact is that I am not a T-Mobile customer. I live in Greece and I am customer of TIM( wind hellas).

I just wonder why I haven't got the newest update yet.

Thank you.

 

[Andrea_]

Hello Png,

Oh, I understand. I'm really sorry, but we haven't any connections to the colleagues from Greece. We can only offer services for Austrian customers. Please contact your provider to get information about the update.

I wish you a nice day!

BW,
Andrea

[Png]

1 minute ago, -_Andrea said:

Hello Png,

Oh, I understand. I'm really sorry, but we haven't any connections to the colleagues from Greece. We can only offer services for Austrian customers. Please contact your provider to get information about the update.

I wish you a nice day!

BW,
Andrea

Hello Andrea

Thank you for your reply. I will do so. I wish you nice holidays.

[Andrea_]

Oh, that's really friendly, thank you.

I wish you nice and peaceful holidays too!

BW,
Andrea