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  • Telefonie
    • Vertrag & Rechnung
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3 Ergebnisse gefunden

  1. Contract terminated But I am still paying!

    Dear Magenta, I really hope someone understands English here, the story is simple: I terminated my contract in July 2019, I had 6 more months left and agreed to pay the rest of the months on August. Which I did, on August I received a bill of all of the money that was left, and I was told it is going to be the last one. I returned my Router box and I did everything correctly, I even have the paper the confirms the cancellation of my account However I saw a bill of 20 Euros this month, as if I am still a costumer. I already payed everything I need and I am not a costumer anymore, I need you to stop billing my bank account. (and getting back the money for September would be nice) Thanks in advance
  2. Change contract

    I used to get English support through the UPC telephone desk, but now I'm trying to find a way through it so I can reduce my monthly tarrif. I can not seem to do it on magenta online either. Any ideas?
  3. Contract

    Hi! I have 13 months left for my contract, but I may have leave austria by january! If I want to terminate the contract what should I do! how much I need to pay!
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