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Karol

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  1. Karol

    Connect box random restarts

    Karol hat auf Karols Frage geantwortet in: Router & Modem

    Hi @Rand, Thanks for your reply. I followed your advise and contacted support. Apparently there is something wrong with my modem. I'm waiting right now for a replacement. I will update here once i get the new one connected and working. Cheers, Karol
  2. Karol
    Hi, During the last couple of weeks, our connect box restarts itself without any particular reason. The reboot problem always occurs in the evening, when we are using it. It reboots at least 3-4 times per hour and oftentimes many times more. Below you can find a screenshot from the network section (Advanced Settings -> Tools -> Network status -> Downstream) - the screenshot was captured after an uptime of approximately 20 minutes. What do the high error numbers mean? Are they the result of a broken network connection or is the modem itself broken? The result is that our internet is pretty much unusable. Please advise. Best Regards, Karol