[Was ist dein höchster Speedwert?]

Hi, a bit even higher than by my contract 😂

[Home Box Fiber + gigakraft gaming 300 - latency is too high]

Hi Roman,

 

I finally reached English speaking customer service representative. He by my request contacted layer 2 support engineer.

Docsis 3.1 is confirmed for my link. Unfortunately it's Docsis 3.1 pure setup without a latency optimization. Because of that an average 10ms round trip latency is what can be achieved. To get a lower latency, Low Latency Docsis 3.1 (LLD)  should be implemented. 

 

--

Maxim

 

[Home Box Fiber + gigakraft gaming 300 - latency is too high]

Hi Roman,

 

Thank you for your recommendation. I will try to reach Magenta‘s network engineers by a phone.

 

—

Maxim

 

[Home Box Fiber + gigakraft gaming 300 - latency is too high]

Hi Roman,

Most of the latency is introduced on a first hop (which includes Docsis segment):

 

mpmost@iMax-MB-Pro16 ~ % traceroute -a -I www.google.com

traceroute to www.google.com (142.251.36.196), 64 hops max, 72 byte packets

1  [AS0] 192.168.0.1 (192.168.0.1)  2.547 ms  1.269 ms  0.976 ms <<<<<<<<< My router ~ 1ms

2  [AS0] at-vie03c-rt01.as8412.net (217.25.120.4)  11.741 ms  12.193 ms  9.843 ms <<<<<<<<<<<< Magenta's first hop >  10ms

3  [AS8412] at-vie03c-rc01.as8412.net (217.25.122.252)  8.400 ms  14.932 ms  9.607 ms

4  [AS8412] at-vie03c-ri01.as8412.net (217.25.123.7)  8.796 ms  14.056 ms  8.522 ms

5  * * *

6  [AS15169] 172.253.78.209 (172.253.78.209)  15.033 ms  15.421 ms  15.762 ms

7  [AS15169] 142.251.68.119 (142.251.68.119)  13.729 ms  13.669 ms  13.535 ms

8  [AS15169] muc12s12-in-f4.1e100.net (142.251.36.196)  14.903 ms  13.777 ms  14.372 ms

 

Speedtest is OK with down/up link speed.. But latency is measured as 8ms.

I guess my router is connected to Magenta's in a building equipment not capable of Docsis 3.1 or the

port is not properly configured.

 

Thank you for your reply!

 

---

Maxim

 

[Home Box Fiber + gigakraft gaming 300 - latency is too high]

Good afternoon!

 

I have installed Home Box Fiber (Docsis 3.1) router in my apartment (Vienna, Austria). I subscribed to gigakraft gaming 300.

I did a test and found that latency is too high.

 

Magenta Home Box Fiber (Wired Macbook connected 1Gbit/s Ethernet)

 

mpmost@iMax-MB-Pro16 ~ % traceroute wien.gv.at

traceroute to wien.gv.at (217.149.229.10), 64 hops max, 52 byte packets

1  192.168.0.1 (192.168.0.1)  1.941 ms  0.890 ms  1.284 ms <<<<<<<<<<<<< Home Box Fiber

2  at-vie03c-rt01.as8412.net (217.25.120.4)  8.241 ms  8.293 ms  8.304 ms <<<<<<<<<<<<<<<<  Magenta's AS

3  at-vie03c-rc01.as8412.net (217.25.122.252)  9.382 ms  9.837 ms  9.665 ms

4  217-25-123-47.static.upcbusiness.at (217.25.123.47)  9.973 ms  8.881 ms  10.028 ms

5  as6720-iec.vix.at (193.203.0.58)  9.032 ms  8.808 ms  9.208 ms <<<<<<<<<<< Vienna Internet eXchange (VIX)

 

Free in building Internet (Wireless Macbook connected, 5Ghz, 802.11ax)

 

mpmost@iMax-MB-Pro16 ~ % traceroute wien.gv.at

traceroute to wien.gv.at (217.149.229.10), 64 hops max, 52 byte packets

1  192.168.49.254 (192.168.49.254)  3.057 ms  1.474 ms  1.394 ms

2  83-65-117-233.static.upcbusiness.at (83.65.117.233)  2.018 ms  2.213 ms  1.798 ms

3  213-229-52-177.static.upcbusiness.at (213.229.52.177)  3.044 ms  2.964 ms  2.619 ms

4  at-vie09c-rc01.as8412.net (217.25.122.163)  2.845 ms  3.404 ms  2.634 ms <<<<<<<<<<<<< Magenta's AS

5  at-vie09c-ri01.as8412.net (217.25.123.5)  3.009 ms  3.410 ms  2.796 ms

6  as6720-iec.vix.at (193.203.0.58)  2.501 ms  2.711 ms  2.563 ms  <<<<<<<<<<< Vienna Internet eXchange (VIX)

 

With a free in a building WiFi I have a latency near 3ms and with Home Box Fiber + gaming tariff I have a latency 9ms.

Already next hop to my router introduces most of the latency. I guess that probably my router is connected not to Docsis 3.1

equipment in my building or a port is configured not properly.

 

Any ideas?

 

Thanks a lot in advance!

 

--

Maxim