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  1. Hello and sorry for writing this in english but my german is pretty bad.So,my issue here is that around 2 weeks ago i changed to another internet package from Magenta(Internet Flex 150),seems to work fine during certain times of the day but from 18:00 to around 22:00 my speed is severely throttled and i experienced packet loss.And on top of all of this since 3 days ago i haven't been able to access Steam,neither the website or the windows application.So far i did antiviruses scans,malware scans,restarted the internet router,reseted it to factory settings,nothing seems to work.My last option will be to call their hotline to ask for help there but i'm not sure if they even have an english one.I'm posting this hoping that i may have missed something and the solution is very simple.Thank you for taking time to read this and again my apologies for having to write in english.