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Vladimir Vasilev

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Beiträge erstellt von Vladimir Vasilev

  1. vor 5 Stunden schrieb IT-Freak:

    Are you affected by the price change? If are affected, you could terminate the contract instantly.

     

    https://www.t-mobile.at/faq/#!vertrag/kundigung/frage/2147

    If you leaf Austria and if you have a registration from the new country (Meldebestätigung) you could terminate the contract now, but you would have to pay until October.

     

    https://www.t-mobile.at/faq/#!vertrag/anmeldung++ubernahme+++verlangerung/frage/83

    The last option would be, to give to contract to an other person. It costs €49,90.

     

    Thank you for the answer!

    The only thing I could find regarding "price change" is this:
    Weitere Leistungen & Gebühren
    Servicepauschale jährlich (13.10.2018 bis 12.10.2019) 18,33€.

    This service was added to my November payment (1 year after the contract was signed).

    Is this service normal? I could not find it in the contract.

  2. Dear all,

    I have an existing contract for Internet signed in October 2017 and valid until October 2019. I am a student in Austria and I almost finished my education here. Now I will do an ERASMUS+ semester in Germany.

    I was in a T-Mobile office in Villach and tried to ask to remain T-Mobile client in Germany (to futher extend my T-Mobile membership outside of Austria). However, the employee explained to me that T-Mobile Austria and T-Mobile Germany are two different entities and transferring the Internet service is not possible. The employee also told me that I cannot use my Austrian T-Mobile cube in Germany since there is no cover outside of Austria).

     

    So my questions are:

    Is there a legal basis on which I can terminate my contract? (prooving that I leave the country and my residense will not be Austria & T-Mobile cannot provide me with the services I need)

    OR

    Can I somehow still use my Austrian T-Mobile internet in Germany?

     

    Thank you in advance,
    Vladimir