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Vladimir Vasilev

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  1. Vladimir Vasilev
    Thank you for the answer! The only thing I could find regarding "price change" is this: Weitere Leistungen & Gebühren Servicepauschale jährlich (13.10.2018 bis 12.10.2019) 18,33€. This service was added to my November payment (1 year after the contract was signed). Is this service normal? I could not find it in the contract.
  2. Vladimir Vasilev
    Dear all, I have an existing contract for Internet signed in October 2017 and valid until October 2019. I am a student in Austria and I almost finished my education here. Now I will do an ERASMUS+ semester in Germany. I was in a T-Mobile office in Villach and tried to ask to remain T-Mobile client in Germany (to futher extend my T-Mobile membership outside of Austria). However, the employee explained to me that T-Mobile Austria and T-Mobile Germany are two different entities and transferring the Internet service is not possible. The employee also told me that I cannot use my Austrian T-Mobile cube in Germany since there is no cover outside of Austria). So my questions are: Is there a legal basis on which I can terminate my contract? (prooving that I leave the country and my residense will not be Austria & T-Mobile cannot provide me with the services I need) OR Can I somehow still use my Austrian T-Mobile internet in Germany? Thank you in advance, Vladimir